| Q: Where is the warranty label on HIPER PSU? |
| A: | The location of the warranty label is on the 1st screw above the main cable. In order to entitle for warranty service please make sure the warranty label is intact.
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| Q: Where can I find the serial number of my PSU brackets? |
| A: | Both the packaging container and the PSU will have a serial number label.
Example of a serial number label:
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| Q: I have a PSU and when a tester is applied to it there is no power coming accross the -5v rail. |
| A: | The -5V rail is removed according to the ATX v2.2 form factor and it's no longer needed. |
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| Q: I bought a graphic card that requires PCI-E 8 pin however my PSU do not have PCI-E 8-pin connector, can I still use it? |
| A: | Please refer to the illustration. Although HIPER recommends to use PSU equips with proper 8-pin connector for these high-power graphic card for full performance, the PCI-E 6-pin connector can still be inserted into the 8-pin receptacle. The 8-pin receptacle is idiot-proof so that the 6-pin can be properly aligned when plugging in leaving 2 pins unoccupied. There is no need for an adaptor to convert 6-pin to 8 pin. The graphic card can detect whether a 8-pin or 6-pin connector is plugged and consumes power accordingly, however any graphics operation and actual display to a connected output device, whether VGA or otherwise, is not guaranteed and is implementation dependent. Please always refer to the graphic card manual for power requirement.
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