| Q: Where is the warranty label on HIPER PSU? |
| A: | The location of the warranty label is on the 1st screw above the main cable. In order to entitle for warranty service please make sure the warranty label is intact.
|
|
|
|
|
| Q: Where can I find the serial number of my PSU brackets? |
| A: | Both the packaging container and the PSU will have a serial number label.
Example of a serial number label:
|
|
|
|
|
| Q: What is Hiper’s patented mesh body design all about? |
| A: | This is where the PSU is perforated with holes on the walls of the casing. |
|
|
|
|
| Q: My motherboard needs P8 connector but your PSU doesn't provide the P8 connector, what can I do? |
| A: | Server motherboard normally requires EPS12V (i.e. an 8 pin ATX +12V connector a.k.a. P8 connector), however some ATX motherboards also require EPS12V, the reason is because the motherboard supports Intel Pentium 4 Extreme Edition (dual core) CPU as it requires EPS12V. Type R 580W series does not provide 8 pin ATX +12V connector.
You can use HIPER Extender HLC-2M1P-15 to convert two Molex and one P4 into P8 connector.
Products that originally include P8 connectors are: HPU-4M530 V3, HPU-4M580, HPU-4M630, HPU-4M670, HPU-4M730, HPU-4M780, HPU-4M880, HPU-5K680, HPU-5B680, HPU-5M730, HPU-5K770, HPU-5K880, HPU-5B880. |
|
|
|
|
| Q: Is it true that warm air may leak back into the case with these perforations? |
| A: | Yes, this is a part of our thermal design and is an acceptable disadvantage. The perforations eliminates the formation of hotspots within the PSU and lowers the temperature up to 10% than those without and extending the life of the PSU. This also allows Hiper to use a lower speed fan to enable a quieter operation.
 |
|
|
|
|
| Q: I have a US version Type-R 580 PSU which is 115V. I would like to know if it will work in Europe where voltage is 220V. |
| A: | Our PSU should have a label at the back of the PSU near the I/O switch that states its acceptable voltage range. For US model it is 100-120V, for EU model it is 195-240V. Please do not use the incorrect model for your area in terms of voltage as it might damage the PSU. HIPER will not be responsible for any damages from misusage regarding using incorrect voltage model. |
|
|
|
|
| Q: I have a PSU and when a tester is applied to it there is no power coming accross the -5v rail. |
| A: | The -5V rail is removed according to the ATX v2.2 form factor and it's no longer needed. |
|
|
|
|
